One assistant. Or an AI team.

One assistant for a focused task, or several assistants sharing the work. We choose what fits your process.

An AI assistant

One focused task.

An assistant finds information, organises a request or writes a draft. We define the sources it can use and where its task ends.

An AI team

A clear division of work.

One assistant gathers information, another drafts a proposal and a third checks it. We design their handovers and decide when an employee needs to step in.

Possible applications.

Together, we explore what is feasible with your information and systems.

Customer enquiries

Fictional example

Draft reply to an address change

“We’ll check whether the address can still be changed. Could you send your order number and the new delivery address?”

Based on: The agreed information required for a change request.
For an employee to review: Has the order shipped? An employee checks before confirming any change.

The work today: Customer questions arrive through different channels. Your team searches documents, earlier conversations and internal guidance before it can reply.
A possible solution: An assistant could organise questions, bring relevant information together and prepare a draft reply. Missing information remains visible as an open question.
Information needed: Frequently asked questions, product or service information, response guidelines and carefully selected example conversations.
The role of your employees: Employees check the content and tone. They handle exceptions and decide what goes to the customer.

Sales and quote preparation

Fictional example

Preparation for a maintenance quote

Two locations, monthly maintenance. Still to ask: floor area, preferred start date and available access hours.

Based on: The enquiry and the maintenance intake questions.
For an employee to review: An employee gathers the missing details and decides on pricing and terms.

The work today: Enquiries are not always complete. Specifications, pricing agreements and previous proposals need to be gathered before someone can prepare a quote.
A possible solution: An assistant could structure the enquiry, flag missing details and prepare an initial proposal. We explore whether several assistants could share the preparation.
Information needed: Example enquiries, your offering and specifications, current pricing agreements, quote templates and approval rules.
The role of your employees: An employee reviews assumptions, checks prices and terms, and decides on the final quote.

Internal knowledge and recurring work

Fictional example

Steps to welcome a new colleague

Before the first day: ask the administrator for access, prepare the equipment and agree who will support the new colleague.

Based on: The internal checklist for a new employee’s first day.
For an employee to review: Is the checklist current, and which access is appropriate for this role?

The work today: Work instructions and practical knowledge are scattered. Employees spend time searching, retyping information or relying on one colleague for recurring questions.
A possible solution: An assistant could find relevant passages and prepare a work step, with references to the sources and visible open questions.
Information needed: Current manuals, procedures, working documents, access rules and examples of the recurring task.
The role of your employees: Employees assess the answer and its source. They keep information current and decide how to handle uncertainty.

Start with the right access.

We investigate which systems can provide information and agree who gets access. A connection is included only once it has been examined and tested.

What would you like to improve?

Tell Victor where the work gets stuck.

Discuss your project