How we work together.
You know the work. We handle the technical design and development. These five steps set out what we need from each other.
Understand the work
- You bring
- Your question and the people doing the work.
- Jithox does
- We discuss the current process, expectations and constraints.
- What you get
- A clear problem to investigate.
Define the task
- You bring
- Examples, documents, systems and common exceptions.
- Jithox does
- We define the steps, sources, access and decision points.
- What you get
- A brief with a clear outcome and test criteria.
Build a prototype
- You bring
- Sample material and feedback from employees.
- Jithox does
- We build a first version and show which information it uses.
- What you get
- A prototype with clear capabilities and limits.
Test together
- You bring
- Everyday and difficult situations to test.
- Jithox does
- We investigate errors and compare time, quality and corrections with the current process.
- What you get
- Test findings and specific improvements.
Choose the next step
- You bring
- Your view of usefulness, risks and the impact on employees.
- Jithox does
- We discuss rollout, refinements, maintenance and support.
- What you get
- A decision: introduce, refine, test further or stop.
From prototype to daily use.
Before introducing the solution, we agree responsibilities for access, errors, maintenance and support. Sometimes it needs more work or testing first.
What would you like to improve?
Tell Victor where the work gets stuck.